Fixedeposit’s mission is to improve lives in our community. During uncertain times, we feel it’s important lean on this mission for guidance, more than ever. For that reason, we’re here to help!
Use this page to find the most up to date information related to Fixedeposit’s efforts to ensure the safety of our members and employees and ensure access to your accounts and financial services for the duration of this pandemic.
Last updated: Friday, 7/1/21 at 9:30pm
All Fixedeposit branch lobbies have resumed service during normal business hours, but with limited capacity. To help maintain safe conditions for our members and employees, there will be decals on lobby floors and sidewalks to guide traffic flow and ensure appropriate social distance. We have also installed plexiglass shields at stations and desks to help reduce potential virus exposure. Thank you for your patience as we continue to serve members with the best possible experience, and maintain respect for the directives for safety provided by the state government and health agency.
Our Commitment To Safety
During this rapidly evolving situation, Fixedeposit’s main priority is the health, safety, and well-being of our staff and members. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) and are prepared to take the necessary measures for the health and safety of our members and employees.
In addition to following the Centers for Disease Control (CDC) guidelines, Fixedeposit is also responding to this public health threat by incorporating the following proactive methods in our branches:
- We have installed plexiglass guards at every branch at service bars and offices.
- We have increased sanitation products and have trained all staff on effective use.
- We have implemented the use of sanitation gloves for all employees handling cash.
- We have increased the intensity of daily cleaning and sanitizing of every location.
- We have increased the frequency of cleaning and sanitation of all ATMs and Smart ATMs.
Our Commitment to Security
Our mission is to improve lives of people in our communities. We’re built for times like this. Your credit union is strong and financial assets are secure. Your accounts are insured up to $250,000 by the NCUA along with an additional $250,000 by Excess Share Insurance. Maximize your coverage by organizing your accounts accordingly.
We’re Here To Help
For members experiencing a financial hardship due to the COVID-19 pandemic, we have put together many different ways we can help relieve your financial burden. Call our Here to Help Team for a one-on-one review of your financial situation along with tangible ways we can help.
- Waive early withdrawal penalties on certificates (CDs)
- Waive penalties for exceeding the number of withdrawals from money market and savings accounts
- Waive NSF and/or transfer fees
- Waive the fee for Skip-a-Pay
- Waive late fees on loan, credit card, and mortgage payments
- Loan, credit card, and mortgage payment relief for up to 90 days
- The halting of repossession or foreclosure